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Operational consultancy with proven grounding
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Operational consultancy with proven grounding

We provide consultancy through the experiences and proven delivery of our Heidi...

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Aesthetic delivery
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Aesthetic delivery

Coupling propositional strategy with aesthetic improvements: in this case the...

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Strategic thinking, beautifully presented
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Strategic thinking, beautifully presented

Strategic document for a radical rethink on the experience of space at the...

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Operational execution
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Operational execution

Taking ideas from generation across to full execution: in this case in the...

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Full product development
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Full product development

Full product development from idea generation to menu production: in this case for...

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Maintaining product consistency
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Maintaining product consistency

A menu book for one of our F&B clients with a view to maintaining consistency...

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Driving footfall to increase revenue
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Driving footfall to increase revenue

In-house campaign top drive tourist footfall in Windsor into our own Heidi...

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Creating a brand to match product
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Creating a brand to match product

A new Blade’s Ice-bar brand created in-house for Lee Valley Ice Centre.

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Developing an online presence
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Developing an online presence

Ensuring that a product’s online presence helps drive revenue: in this case...

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Understanding current performance
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Understanding current performance

Understanding a client’s current financial performance to understand where to...

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Considering customer experience in teaching
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Considering customer experience in teaching

Re-defining a new approach to teaching experience and space at the University of...

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Restaurant Excellence
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Restaurant Excellence

Our bakery Heidi maintaining an 18-month 4.5 / 5 stars position on Trip...

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